I've been hesitant to write about this because I bet many of you already know about it. However, yesterday Parker had an "incident" at this playplace and I was really impressed with how they handled.
The Willowbend Playarea... it's one of my favorite places to go. The floor is soft and cushy, the "toys" are large and perfect for any kid that can pull up, crawl, walk, or climb. I especially going right after lunch because it seems a lot less crowded. So what "incident" happened that impressed me? Well, see those brown chairs in the back ground below? Well, the removed several of them (maybe for repairs?) that left the wooden seat exposed; not sanded corner exposed. Like most new walkers, Parker was walking over the bench, tripped over his feet and feel smack into the edge. He didn't split the skin open but it quickly turned into a HUGE blue bump. As the minutes past, I get more and more irritated that they would remove cushions like that without protecting those sharp corners. I mean seriously, it's a kids play area and kids fall all the time! So, we strolled down to the Management Office to share our mishap so they hopefully will change their ways. I was really impressed. The handled the sitation with great care and concern. Got Parker an ice pack, some water, took pictures of his head and jotted down some info from me. I think at least 3 people in that office gave us attention around the situation and seemed legitmately concerned for my little man.
That said, I'm more impressed than ever with this place because of how the handled our situation.
The Willowbend Playarea... it's one of my favorite places to go. The floor is soft and cushy, the "toys" are large and perfect for any kid that can pull up, crawl, walk, or climb. I especially going right after lunch because it seems a lot less crowded. So what "incident" happened that impressed me? Well, see those brown chairs in the back ground below? Well, the removed several of them (maybe for repairs?) that left the wooden seat exposed; not sanded corner exposed. Like most new walkers, Parker was walking over the bench, tripped over his feet and feel smack into the edge. He didn't split the skin open but it quickly turned into a HUGE blue bump. As the minutes past, I get more and more irritated that they would remove cushions like that without protecting those sharp corners. I mean seriously, it's a kids play area and kids fall all the time! So, we strolled down to the Management Office to share our mishap so they hopefully will change their ways. I was really impressed. The handled the sitation with great care and concern. Got Parker an ice pack, some water, took pictures of his head and jotted down some info from me. I think at least 3 people in that office gave us attention around the situation and seemed legitmately concerned for my little man.
That said, I'm more impressed than ever with this place because of how the handled our situation.
Parker and Ethan playing in the giant coffe cup.
The large steak dinner... my nephew is checking out the girls hinny! Hehehe
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